Frequently Asked Questions – Csendzug Guesthouse

How can I pay?

Online by bank card (Visa, Mastercard) or bank transfer. Booking is only confirmed after 100% prepayment.

When are check-in and check-out?

Check-in from 15:00, check-out by 10:00. Early arrival / late departure possible with prior agreement and a fee.

What is the cancellation policy?

Refund policy for cancellations: ≥ 60 days before arrival: 100% refund; 30–59 days: 50% refund; ≤ 29 days: non-refundable. See our Booking Policy for details.

How many guests can stay?

Up to 6 guests – two double beds plus two single rollaway beds.

Can I bring pets?

No, pets are not accepted.

Is there heating and air-conditioning?

Yes: one inverter A/C (cooling + heating) in the attic bedroom, and a fireplace in the living room; firewood is provided.

Is there Wi-Fi?

Yes — Wi-Fi is available. It’s suitable for browsing, messaging and light use on a few devices, but it may feel slow for streaming or work calls. Many guests enjoy using their stay as a chance to truly switch off and unwind.

What kitchen equipment is provided?

Fully equipped kitchen: hob, oven, fridge, microwave, kettle, Szarvasi coffee maker.

Are bed-linen and towels included?

Yes, fresh linen and towels are supplied for every guest.

Do you provide a baby cot / high chair?

Yes, on request we can supply a baby cot, baby bath and high chair.

Is tap water drinkable?

No; we supply sufficient drinking water on arrival (also suitable for cooking).

Is there a washing machine or dishwasher?

There is no washing machine or dishwasher.

Where is the nearest shop or restaurant?

Békésszentandrás centre is about 5 min by car; Szarvas is 10 min. Both offer grocery stores, bakeries and several restaurants.

Can I fish nearby?

Yes, directly on the Holt-Körös waterfront; a fishing permit is required and can be bought at local tackle shops. [More info here](https://csendzug.hu/en/blog/horgaszat-a-csendzug-vendeghaznal-amit-erdemes-tudni-erkezes-elott)

Where can I park?

Free gated parking on the property for up to 3 cars.

Is there an EV charger?

Not on-site, but several public chargers are available in Szarvas (10 km).