Privacy Policy – Csendzug Guesthouse

Information about our data processing practices

Last updated: July 22, 2025

1. Controller

Name: Ágnes Valach (trade name: Csendzug Guesthouse) Address: Vajda Péter u. 21/1, 5540 Szarvas, Hungary Tax No. / NTAK ID: … / MA25114914 Email: [email protected] Phone: +36 30 076 3869

2. Data-protection contact

No statutory DPO appointed. Please use the contact details above for privacy-related queries.

3. What data we process, for what purpose, and on which legal ground

| Purpose | Data | Legal basis | Retention | Recipients / processors | | --- | --- | --- | --- | --- | | Online booking, contract fulfilment | name, contact details, stay dates, party size | GDPR Art 6 (1)(b) | 5 years | Appartman PMS Technologies Ltd.; Stripe Payments EU | | Mandatory VIZA upload | passport/ID data per Sect. 73 Act II/2007 | GDPR Art 6 (1)(c) | 2 years (VIZA storage) | Appartman PMS Technologies Ltd. | | Accounting / invoicing | invoicing data | GDPR Art 6 (1)(c) | 5 years | Accountant, Stripe | | Review requests & post-stay offers | name, e-mail | GDPR Art 6 (1)(f); opt-out any time | up to 5 years or objection | – | | Remarketing & analytics cookies | online identifiers, usage data | GDPR Art 6 (1)(a) + ePrivacy | up to 2 years; see Cookie Notice | Google Ads, Meta, Google Analytics 4 |

4. International transfers

Our core suppliers store data in the EEA. If Stripe or Google transfer data to the USA, Standard Contractual Clauses or an Adequacy Decision apply.

5. Automated decision-making / profiling

Dynamic pricing occurs in the booking engine; it does not produce legal effects on individuals.

6. Your rights

You may request access, rectification, erasure, restriction, portability, and object to processing based on legitimate interest or for marketing. Contact: [email protected]. You have the right to lodge a complaint with the Hungarian Supervisory Authority (NAIH, naih.hu).

7. Cookies

Essential cookies run automatically; all other cookies (analytics, ads) only load after explicit consent via our banner. Full details in the separate Cookie Notice.

8. Security measures

TLS encryption, strong passwords, role-based access in Appartman PMS, regular updates and cloud backups.

9. Changes to this Notice

Any future changes will appear here together with a new "Last updated" date. Last updated: 22 July 2025